PHONE ANYTIME

Off Campus
(909) 537-7677
On campus:
ext. 77677
Cell Phone (After business hours) (909) 534-1960

USEFUL LINKS Service Levels Of Understanding Submit Service Request VPN Client Meeting Maker Web MyCoyote Tutorial DCHS Pamphlet

Staff

Management

Name	Title	Phone	Email
Ramiro Diazgranados	Director	(909)537-7362	ramiro@csusb.edu
Fernando Gutierrez	Supervisor, Central Servers/Security	(909)537-7742	fernando@csusb.edu
Stanley Hampton	Supervisor, Helpdesk/Operations	(909)537-7288	shampton@csusb.edu
Ann Poole	Administrative Support Coordinator	(909)537-7752	wpoole@csusb.edu

Central Servers/Security (Level II & III)

Name	Title	Phone	Email
Patrick Chinpanich	Systems Analyst	(909)537-7306	vchinpan@csusb.edu
Gerardo Garcia-Sotelo	Systems Analyst	(909)537-7677	gsotelo@csusb.edu
Luisa Hawkins	Analyst/Programmer	(909)537-7453	hawkins@csusb.edu

Helpdesk Operations Analysts

Name	Title	Phone	Email
Jim Henriques	Helpdesk/Operations Analyst	(909)537-7677	jhenriqu@csusb.edu
Joe Tolbert	Helpdesk/Operations Analyst	(909)537-7677	tolbert@csusb.edu
Gene Young	Helpdesk/Operations Analyst	(909)537-7677	gey@csusb.edu

Helpdesk Support Analysts (Level 1& II)

Name	Title	Phone	Email
Helpdesk	Point of Contact for All Services	(909)537-7677	helpdesk@csusb.edu
Denise Bowen	Equipment System Specialist	(909)537-7677	deebowen@csusb.edu
David Garcia	Helpdesk/Operations Analyst	(909)537-7677	degarcia@csusb.edu

Software Services (Level II & III)

Name	Title	Phone	Email
Martin Garcia	Equipment Systems Specialist	(909)537-7677	mgarcia@csusb.edu
Brian Hilkey	Equipment Systems Specialist	(909)537-7677	hilkeyb@csusb.edu
Aaron Smith	Equipment Systems Specialist	(909)537-7677	smitha3@csusb.edu

Helpdesk & Software Support

Name	Title	Phone	Email
Salvador Perez	Student Assistant	(909)537-7677	speres302@csusb.edu

Helpdesk Support

Name	Title	Phone	Email
Christian Diaz	Student Assistant	(909)537-7677	diazc300@csusb.edu
Brittany Rickman	Student Assistant	(909)537-7677	rickmanb@csusb.edu

Organizational Chart