Data Center & Helpdesk Services
The Data Center & Helpdesk Services (DCHS) is a central resource for computer support, information and help for CSUSB.
DCHS provides the University with an effective primary point of contact for timely and consistent response to computing and information technology and its related inquiries and problems.
We provide efficient and effective utilization of resources throughout the IT division. We are responsible for the system administration and maintenance of the hardware and software environment supporting, personal computers, campus central servers and system maintenance. These services include software installation, configuration, maintenance, file backup and recovery, computer generated media and distribution, optical scanning services, report processing and first, second and third level technical support. See our services link for a complete listing of our scope of services.